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Customer Service Software

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Customer Service Made Easy

Sellution can help you to take the strain out of customer care, by providing you with a powerful and intelligent software suite for online support.

Global Inbox

A multi-channel inbox allows you to view all cases from one place.

Case Management

Deliver exceptional customer service with case management.

Automation

Help Desk Automation help you eliminate repetitive task.

Integration

Gain insights with a 360-degree profile of each customer.

Community Forums

Sometimes, a helpful community is even better than having a support team available to answer questions.

Forums Breed Learning

With Sellution, you can effortlessly launch a forum. You'll be able to manage and retain customers, keeping them interested and up-to-date with your latest product or service.

Forum

Self Service Knowledge Base

Help your customers get instant answers to their questions by creating a knowledge base that is available whenever and wherever they need it.

Integration

With Sellution your knowledge base integrates seamlessly with your Ecommerce store. It's a great way for customers to track down solutions to their problems on their own timeline.

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Knowledge Base
CUSTOMER SERVICE

"Sellution gives you everything you need to deliver amazing customer support. You'll have the tools to bring a more personal touch to resolving problems."

Scott E. Snyder, CEO & Founder
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The Global Inbox

With Sellution's Global Inbox, you'll be able to manage all your customer support channels (email, live chat, web forms, social media) in one place.

Global Inbox

Smart Tools For Customer Service Satisfaction

Sellution can help you to take the strain out of customer care, by providing you with a powerful and intelligent software suite for online support.

Bullet Check Icon Knowledge Base

Allow your customers to help themselves by providing answers to most commonly asked questions.

Bullet Check Icon Forum Management

Gain complete control over the content in your community with moderation tools.

Bullet Check Icon Voice

Fully integrated voice component allows you to make and receive calls right from the browser.

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Bullet Check Icon Automation

Increase the productivity of your help desk by automating all of the most repetitive tasks.

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Bullet Check Icon Ticketing System

Track the progress of a ticket, right from the moment it is opened, all the way through resolution and closure.

Bullet Check Icon CRM Integration

Enable sales and customers service to collaborate and work more closely together.

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